Frequently Asked Questions
You’ve got questions? We’ve got answers. See below for some of the most commonly asked questions, and click to see our reply. Don’t see what you’re looking for? Just contact Kendall@potofgoldusa.com for answers!
What kind of jewelry do you buy?
Great question. We buy all diamonds, loose or mounted of any quality, shape or size. We buy gold, in both settings with diamonds or gemstones or simply the gold by itself. We buy 10k , 14k, 18k, and 24k. We also buy fashion jewelry of all kinds! We are happy to look at your platinum and silver, however we are not always in the market for buying it. We buy luxury timepieces as well on a case-by-case basis.
What if my valuables aren’t in perfect condition ?
No big deal! Very rarely do we resell your pieces as is, so they don’t have to be in perfect condition. I once ran over my wedding band on accident, I dare you to one up me!
Why do you need my Driver’s License?
The requirement to provide identification helps to reduce the chance of stolen goods being sold on. That’s all.
Can I visit your office?
Yes, Be our guest! We have customers in our North Palm Beach offices. Please make an appointment to ensure we can help you!
When do I receive payment?
Immediately. We write you a check immediately!